{"id":493938,"url":"\/faqs\/","layout":"standard","version":"2026-04-16T13:36:26.000000Z","blocks":[{"id":4787724,"type":"banner","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"type":{"id":119806242,"value":"standard"},"title":{"id":119806243,"value":"Frequently Asked Questions"},"copy":{"id":119806244,"value":"Find answers to your questions about the Battersea Teemill Store"},"titleColor":{"id":119806245,"value":"#000000"},"titleBackground":{"id":119806246,"value":"#{banner.title.background.color}"},"copyColor":{"id":119806247,"value":"#050505"},"copyBackground":{"id":119806248,"value":"#{banner.copy.background.color}"},"contentWidth":{"id":119806249,"value":"95%"},"textShadow":{"id":119806250,"value":"#{banner.text.shadow}"},"borderRadius":{"id":119806251,"value":"0px"},"buttonBorderRadius":{"id":119806252,"value":"#{button.border.radius}"},"buttonBackgroundColor":{"id":119806253,"value":"#{button.primary.color}"},"buttonStyle":{"id":119806254,"value":"secondary"},"buttonSize":{"id":119806255,"value":"standard"},"overlayOpacity":{"id":119806256,"value":"0.15"},"overlayColourStart":{"id":119806257,"value":"#0000"},"overlayColourEnd":{"id":119806258,"value":"#0000"},"overlayDirection":{"id":119806259,"value":"90"},"image":{"id":119806260,"value":"{\"src\":\"https:\\\/\\\/images.podos.io\\\/eaoebcf3u42pjy3tgvtekimizm7jlqc5k59risuegudsm8lo.png.png?w=auto&h=auto\",\"alt\":\"\"}"},"video":{"id":119806261,"value":null},"videoThumbnail":{"id":119806262,"value":null},"media":{"id":119806263,"value":"image"},"align":{"id":119806264,"value":"center"},"verticalAlignment":{"id":119806265,"value":"top"},"font":{"id":119806266,"value":"#{heading1.font}"},"actions":{"id":119806267,"value":"[{\"text\":\"\",\"href\":\"#\"},{\"text\":\"\",\"href\":\"#\"}]"},"padding":{"id":119806269,"value":"3"},"fullWidth":{"id":119806270,"value":"1"},"fullBackgroundColor":{"id":119806271,"value":"#{banner.fullBackground.color}"},"published":{"id":119806272,"value":"1"},"conditions":{"id":119806273,"value":"[]"},"template":{"id":120324174,"value":"banner"}}},{"id":4787725,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":1,"items":[],"properties":{"html":{"id":119334795,"value":"

Who is Teemill and how is Teemill supporting Battersea?<\/strong><\/h3>

Teemill is a sustainable print on demand company that provides a platform for brands and creators to sell custom-designed products. Teemill has designed a beautiful and creative range of t-shirts and products that Battersea can sell on their Teemill store. Teemill will also be stocking a few select Battersea branded designs on the store. Teemill kindly manages the production, handling, and delivery of all merchandise and related services, including customer support, order packing, logistics, and fulfilment.<\/p>"},"borderRadius":{"id":119334796,"value":"#{text.border.radius}"},"textColor":{"id":119334797,"value":"#{text.color}"},"backgroundColour":{"id":119334798,"value":"#0000"},"truncateHeight":{"id":119334799,"value":null},"padding":{"id":119334801,"value":"6"},"fullWidth":{"id":119334802,"value":"0"},"fullBackgroundColor":{"id":119334803,"value":"#{text.fullBackground.color}"},"published":{"id":119334804,"value":"1"},"conditions":{"id":119334805,"value":"[]"},"template":{"id":119836684,"value":"text"}}},{"id":4787726,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":2,"items":[],"properties":{"html":{"id":119334806,"value":"

How much of my purchase will be donated to Battersea?<\/strong><\/h3>

Your purchase will help support Battersea\u2019s important work to be there for every dog and cat who needs them*. Teemill will pay Battersea a royalty payment calculated as a variable percentage of the cost of the item. You can find out more about this here: Teemill Profitability | Make Money from Selling T-shirts Online<\/u><\/a><\/p>

*Produced under license from Battersea Dogs Home Ltd to go towards supporting the work of Battersea Dogs & Cats Home (registered charity no 206394). For all licensed products sold by Teemill Tech Ltd, Battersea Dogs Home Ltd, which gives all its distributable profits to Battersea Dogs & Cats Home, will receive a royalty payment, which will be calculated as a variable percentage of the cost of the item. Teemill Profitability | Make Money from Selling T-shirts Online<\/u><\/a><\/p>"},"borderRadius":{"id":119334807,"value":"#{text.border.radius}"},"textColor":{"id":119334808,"value":"#{text.color}"},"backgroundColour":{"id":119334809,"value":"#0000"},"truncateHeight":{"id":119334810,"value":null},"padding":{"id":119334812,"value":"6"},"fullWidth":{"id":119334813,"value":"0"},"fullBackgroundColor":{"id":119334814,"value":"#{text.fullBackground.color}"},"published":{"id":119334815,"value":"1"},"conditions":{"id":119334816,"value":"[]"},"template":{"id":128478101,"value":"text"}}},{"id":4787727,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":3,"items":[],"properties":{"html":{"id":119334817,"value":"

How will my purchase help support Battersea?<\/strong><\/h3>

The money raised from the sales of these products will help Battersea be there for every dog and cat. Battersea offers love and expert care to dogs and cats by rescuing, rehabilitating and rehoming animals at their centres, and by sharing knowledge and resources with rescue organisations around the world. You can find out more about Battersea\u2019s work here: What we do | Battersea Dogs & Cats Home<\/u><\/a><\/p>"},"borderRadius":{"id":119334818,"value":"#{text.border.radius}"},"textColor":{"id":119334819,"value":"#{text.color}"},"backgroundColour":{"id":119334820,"value":"#0000"},"truncateHeight":{"id":119334821,"value":null},"template":{"id":119334822,"value":"text"},"padding":{"id":119334823,"value":"6"},"fullWidth":{"id":119334824,"value":"0"},"fullBackgroundColor":{"id":119334825,"value":"#{text.fullBackground.color}"},"published":{"id":119334826,"value":"1"},"conditions":{"id":119334827,"value":"[]"}}},{"id":4787728,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":4,"items":[],"properties":{"html":{"id":119334828,"value":"

How can I get help with my order?<\/strong><\/h3>

If you have a query relating to:<\/p>